WHAT'S YOUR DELIVERY POLICY?
Shipping is available on all orders within the continental USA. Purchases cannot currently be shipped to Hawaii, Alaska, Puerto Rico, Guam, the US Virgin Islands, and other regions outside the US.
Shipping method: UPS & FedEx
trampoline parts: $49
paddle boards: free
How Long Will It Be Until I Receive My Order?
Once you have placed your order, CalmMax will ship the order ASAP. Orders will be delivered within 1-6 business days, it depends on the product you purchased and the delivery address. 12 ft green trampolines and paddle boards are shipping by FBA, the fastest can be delivered on the same day. Other products will be delivered via UPS or FedEx, and will be delivered within 3-5 days according to your delivery address.
HOW CAN I TRACK MY ORDER?
For all of Calmmax trampolines and other products are all shipped by the UPS & FedEX & FBA , please locate your tracking number from the delivery confirmation email. You can know where your package is by visiting the UPS & FedEX website and place the tracking number in the tracking search field. And You are welcome to Contact Us to get the shipping information.
I HAVEN’T RECEIVED MY ORDER.
Please Contact Us and get help without any hesitation.
CHECK YOUR ORDER
Once your order arrived, please check that there is no damage and if all the parts are included. If you notice that there are some parts missing, do not send back the item. Please notify us of the missing parts and we will immediately send you the parts that you are missing at no extra cost to you.
Payment methods available
Credit or debit cards, and other digital payment are supported in our online store.
Credit or debit cards: VISA, American Express, Discover, JCB and Diners Club.
Digital payment: PayPal.
We apologize for not accepting checks or money transfer.
Safety and security:
Shop with payments displayed above are highly secure, since transactions are protected by the highest level of security via SSL encryption. Click to know more about payment security.
About customs and taxes:
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
*Affected by Covid-19, there will be some delay on the delivery.