Help & FAQs

Our store accepts credit or debit cards from Visa, Master Card, American Express and Discovery. Also, we support digital payment for PayPal, Apple Pay and Google Pay. 

Contact Support Team

Please add our email: to your address book to ensure our response email isn't marked as spam mail for no reason. 




What does support include?

* Pre-sale service includes:

Exclusive product selection guide

Get to know the overall application data

Optimize the products of design and customization

* Plus, sale protection includes:

Availability to answer questions

Get assistance with reported product bugs and issues

Product installations services

How we can do?

We will try our best to reply your emails as soon as possible. However, we will prioritise email regarding our products features and issues.

Regarding emails about trampoline and related parts customisation, we will reply you within 48 hours (but normally much sooner). 

Your opinions is highly appreciated and help us built better products.

Thank you, CalmMax Team.

* Below FAQ are some common concerns of our clients before purchasing items from CalmMax, if you have other questions, please just send it to