Safety & Security
Payment and checkout security:
We work with the most prestigious banks and digital payment companies to provide an assured payment security.
For credit or debit bank cards from Visa, Master Card, American Express, Discover, JCB and Diners Club, we use encrypted SSL verification and authentication. An SSL certificate offers visible protection by displaying “HTTPS” and a closed padlock in your browser, you can easily notice it.
For digital payment like PayPal, privacy and security are built into every payment. It’s safe, transparent and fast enough.
CalmMax does not collect personal information, and all payments are processed with end to end encryption through banks or digital payment platforms.
We cooperate with three famous carriers to offer a prime delivery service by UPS, or FedEx. Before every delivery, we will do the proper package so that any damage or defects can be avoided with the greatest possibility.
We have many warehouses across the US, and after placing your order, our system will automatically match the nearest warehouse by mass-data calculation for you to narrow the shipping time.
Damage caused by unpredictable situations such as natural disasters, harsh weather or delivery accident, please do not hesitate to contact our customer service, and we will re-arrange the shipping ASAP.
Our trampolines are all certified by ASTM safety standard, and our jumping mats are manufactured by European advanced standard.
Our manufacturing factories consist of highly automatic production line, safety testing center and quality inspection department, etc. All of these are promising continuous dedicated safety.
We have very strict rules to qualify the raw material manufacturers to become our suppliers. Click to check more about our suppliers.